In response to the current COVID-19 situation, Howard Orloff Volvo Cars has taken many steps to ensure that we are ready to do business.

Howard Orloff Volvo Cars is committed to providing premium customer service for our customers.  Out of concern for the well-being and health of you, our customer, and all of our employees, we are addressing the COVID-19 with caution and to the highest extent possible.

We have implemented the following protocols to further reduce the spread of COVID-19 and to ensure the safety of our guests and employees. Until further notice:

  • Current hours of operation are SERVICE: Monday-Friday from 8:00am-6:00pm; PARTS: Monday-Friday from 8:00am-5:30pm; and SALES: Monday-Friday from 9:00am-7:00pm and Saturday from 9:00am-5:00pm
  • Pick-up and delivery of service customer vehicles whenever possible
  • Routinely sanitizing the premises, wiping down high contact areas
  • Temporarily closing our complimentary barista (beverage and snack station) areas to protect customers
  • Taking extra measures to ensure all courtesy loaner vehicles are properly sanitized prior to being released to the customer
  • Properly sanitizing interiors of customer vehicles before and after service
  • Placing hand sanitizer and disinfectant wipes in all employee work spaces and public areas
  • Increased employee education and awareness on preventive measures and hygiene to be consistent with the guidance provided by CDC
In accordance with the State of Illinois Phase 5 re-opening, masks are not required for fully vaccinated employees, customers, and vendors. If you are not fully vaccinated, we request that you please wear a mask upon entering the dealership. If you do not have one, we are happy to provide one for you.

We are in this together.